Frequently Asked Questions

What kind of websites do you develop?

We can create almost any website you may think of with a reasonable price, from a simple promo landing page to a sophisticated E-commerce platform. It all depends on the business goals you pursue. Tell us what are you after, and we will propose a solution that meets all the requirements of your business.

What kind of Content Management Systems do you provide?

Usually, we provide the Bootstrap CMS, which ensures responsive website design. It means that whichever device your visitors would use, your website will look ideally as intended, on mobile, tablet, and desktop browsers, without any bugs or blunders.

Do you specialise in servicing companies from a particular industry?

We provide graphic design and website development services for a wide variety of different enterprises in New Zealand. Even if you are a self- employed craftsman, we would be happy to create a business card, a printed leaflet, or a website to further promote your business.

What kind of information is required from a client to build a website? Do I need to write copies myself?

All you need is to provide us everything about your business. For instance, what kind of products or services do you offer to customers, what are your specialties, advantages, key points? Don’t worry if you haven’t written it so far, because we can help you to formulate your ideas and put them onto the screen. If we see that you need the help of a professional copywriter, we will arrange a meeting with some creative people who can easily nail it.

I don’t have any high-resolution photos of my products. Can you shoot them for me? And what about videos?

We partner with Sensor studio, who has all technical capacity for photo and video shooting. Those guys are really gifted and talented and can easily take any pictures you need. People, products, interiors, landscapes, events, and even animals—you name it. In short, no problems with shooting should occur. We included some images taken by the studio on our website under the photography section if you would like to check them out.

Do I have to pay upfront or after the work is done?

If the project is over $1000, you will be invoiced to pay a deposit worth 30% of the total price, within 7 business days. If the project is between $200 to $1000, you will have to pay upfront. If the project is under $200, you can pay after.

We guarantee that you get your money back if you are unsatisfied with the work.

What kind of print materials can you design?

We can design almost any print materials you may need for your business
promotion. Brochures, flyers, posters, catalogues, business cards,
packaging—you name it. Also, we partner with a print house, which means
the costs of the printed materials will be notably lower for you.

I need an appealing packaging for my product, can you make it for me?

Of course, we can. Our pride, a very talented and award-winning art-
director Karel, will be happy to make your product standing out due to eye-catching, unique, and attractive design.

Can you develop a mobile app for iOS and Android?

Yes, our software engineer has mastered mobile apps development both
for iOS and Android. Share your ideas with us, and we can make you a
proposal with all necessary details regarding UI/UX design, software
architecture, security issues, etc.

Do you provide any free services?

Yes, we sometimes provide free services for different occasions/ seasons.

If I want to update my website, how would I do it?

Where does the name of your company come from?

Theia is the name of a Titaness from ancient Greek mythology. She was the mother of Selene, the goddess of the Moon. Also, it is the name of a hypothesised prehistoric planet that, according to the ‘giant-impact hypothesis’, collided with Gaia, the early Earth, around 4.5 billion years ago, and thus created the Moon.

We named our studio after this imagined ancient planet because this ground-breaking concept perfectly correlates with our approach to servicing customers. We love colliding great ideas to create astounding designs that rock our clients to the core and help their businesses rise and shine.

What do you mean by Theia Hub?

We love meeting our friends and clients (many of which became our friends) to share ideas and insights, to discover new concepts and help others learn something. Here, at Theia, we have a perfect place for these gatherings—the Little Treats café, providing you a free place to meet, as well as, free coffee/ food.

We encourage you to visit our place in New Lynn and tell us what you’ve been after, we will help you frequently; any time you have a question just do not hesitate to ask us. Who knows, maybe, while sipping your favourite flat white, you would realise we have much in common and would be of great use to each other.

If you have any other questions, please feel free to contact us.
We will get back to you with the answer as soon as we can.